Privacy Policy

This Privacy Policy describes how Refound (“we”, “our”, “us”) collects, uses, stores, and protects your personal information when you visit or use our website refound.com.au.

By using our website, you agree to the practices outlined in this policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

Name
Email address
Phone number
Address (if provided)
Any information submitted through contact forms

1.2 Automatically Collected Information

When you browse our website, we may collect:

IP address
Browser type
Device information
Pages viewed
Time spent on pages
Cookies and tracking data

2. How We Use Your Information

We use your information to:

Provide and improve our services
Respond to your queries or support requests
Send updates or emails (if you subscribe)
Analyze website performance
Prevent fraud or security breaches
Improve user experience

We do not sell your personal information to any third party.

3. Cookies Policy

We use cookies to:

Enhance website functionality
Store user preferences
Analyze website traffic
Improve loading speed

You may disable cookies in your browser settings, but some features may not work properly.

4. Data Sharing

We may share your information with:

Service providers (hosting, analytics, email services)
Legal authorities (only if required by law)

We do not share your information for marketing or advertising purposes.

5. Data Security

We use appropriate technical and organizational measures to protect your data from:

Unauthorized access
Loss
Misuse
Modification

However, no method of internet transmission is 100% secure.

6. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their privacy practices or content.

Once you leave our site, you are subject to that website’s privacy policy.

7. Your Rights

You have the right to:

Access your personal data
Request correction or updates
Request deletion of your data
Withdraw consent (if applicable)
Opt out of marketing communications

To exercise these rights, contact us at support@refound.com.au.

8. Data Retention

We retain your personal data only as long as necessary to:

Provide services
Comply with legal obligations
Resolve disputes

9. Children’s Privacy

Our website is not intended for children under 13.
We do not knowingly collect data from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy anytime.
Changes will be posted on this page with a new “Last Updated” date.

11. Contact Us

For any questions regarding this Privacy Policy, contact:

📧 support@refound.com.au
🌐 https://refound.com.au